Terms & Conditions
GENERAL TERMS AND CONDITIONS OF BUSINESS
1. SCOPE
The General Terms and Conditions (hereinafter referred to as “GTC”) apply to all legal transactions concluded via the online shop EXOTICS CBD (hereinafter referred to as “Online Shop”). The online shop (EXOTICS CBD) is operated by EXOTICS CBD (hereinafter referred to as “EXOTICS CBD”).
EXOTICS reserves the right to change these terms and conditions at any time. The version of these General Terms and Conditions valid at the time of the order is decisive, which cannot be changed unilaterally for this order. Customer conditions that conflict with or deviate from these General Terms and Conditions will not be recognized.
Every customer has the opportunity to read and print out the current version of the general terms and conditions at any time.
Special features within the meaning of Art. 8 UWG are in particular the minimum age (age confirmation upon purchase) and the largely permissible exclusion of damages of any child.
2. DELIVERY
Deliveries are made exclusively to addresses in Switzerland and Liechtenstein to people with a minimum age of 18 years. By sending the order, the buyer also confirms that he has read and accepted the general terms and conditions and is of the required minimum age. The age is checked by us before each delivery. Unless stated separately, delivery costs are borne by the buyer.
In no case will exceeding delivery times give rise to claims for damages or a right to withdraw from the contract. The provider cannot be held liable if the goods are lost during shipping. If a package is stolen from the storage compartment after the mail has been delivered, you must contact your liability insurance company. You can also file a police report. However, we will always help you deal with a claim. Claims must always be reported immediately to your own post office. Please contact us at the same time so that we can assist you. We are always available to help you if you have any problems.
If EXOTICS CBD is late in delivery, the customer (except for special orders) has the right to withdraw from the contract from the 30th calendar day from the originally announced delivery date. In this case, EXOTICS CBD will refund the customer any amounts already paid in advance. There are no further claims against EXOTICS CBD.
3. PRICES
Images of products in the online shop, advertising, brochures, etc. are for illustration purposes and are non-binding. All prices published in the online shop represent final prices, which include all taxes (especially VAT).
This excludes a possible surcharge for small quantities and fees that may be charged when ordering on account. The surcharges and fees are displayed in the shopping cart.
4. CONCLUSION OF CONTRACT
The products and prices in the online shop are considered an offer. However, this offer is always subject to the condition that delivery is impossible or that the price is incorrect, which terminates the contract.
The purchase contract for products or services from EXOTICS CBD is concluded with EXOTICS CBD as soon as the customer places their order in the online shop, in one of the branches, by telephone or by email (hereinafter referred to as “purchase contract”).
The arrival of an online order is notified to the customer via an automatically generated order confirmation from Wonderland Trading to the email address they provided. Receipt of the automatically generated order confirmation does not contain any promise that the product can actually be delivered. It simply shows the customer that the order placed has arrived at the online shop and the contract with Wonderland Trading has therefore been concluded on the condition that delivery is possible and the correct price is quoted.
5. DATA PROTECTION
The data protection declaration under data protection declaration is an integrated part of these terms and conditions. By accepting these terms and conditions, the customer also agrees to the data protection declaration.
6. CANCELLATION
It is not possible to return goods purchased from our online shop. Exceptions to this rule are goods with obvious defects or defects.
7. GUARANTEE AND LIABILITY
Complaints of any kind must be reported immediately in writing or by email, but no later than within 5 working days of receipt of the goods.
Any warranty claims by the purchaser are limited to the scope of the manufacturer’s warranty. The delivery must be checked immediately upon receipt and any delivery errors must be reported in writing within 5 working days. After this period has expired, returns are no longer possible.
Furthermore, EXOTICS CBD is not liable for damages that are attributable to one of the following causes:
– Improper, non-contractual or unlawful storage, adjustment or use of the products;
– Use of incompatible replacement parts or accessories (eg power supply);
– Failure to maintain and/or improper modification or repair of the products by the customer or a third party;
– Force majeure, in particular natural hazards, moisture, fall and impact damage, etc., for which Wonderland Trading is not responsible and official orders.
Returns without prior contact with us will not be processed and will be deemed delivered.
We accept no liability for cuttings. Cuttings are a natural product, so we give no guarantee in the event of any damage. Returns and exchanges are not possible for cuttings.
8. RETENTION OF TITLE
Ownership remains with EXOTICS CBD until the product has been paid for in full. EXOTICS CBD reserves the right to make an entry in the retention of title register. Prior to the transfer of ownership, pledging, transfer as security, processing or redesign is not permitted without the express consent of EXOTICS CBD.
9. DAMAGE
Under no circumstances can EXOTICS be held responsible for damages of any kind that arise directly or indirectly from the use, application or distribution of products from the online shop. In any case, liability within the meaning of Article 100 OR is reduced as much as possible. This reduction also applies to assistants and assistants. Any liability for consequential damages is rejected.
10. INFORMATION ABOUT INGREDIENTS
The information about ingredients (especially THC, CBD, nicotine) was determined by an accredited laboratory and is checked at regular intervals. However, since some of these are natural products, individual deviations are possible. We accept the information provided by the manufacturer.
11. PARTIAL DISABILITY
If individual provisions of these General Terms and Conditions are invalid or ineffective, this will have no influence on the effectiveness of the remaining provisions and these General Terms and Conditions as a whole.
12. ORDERING FROM ABROAD
Note that some of the products listed on exotics-cbd.ch contain up to 1% THC, as current Swiss legislation permits. However, this is higher than the 0.3% THC allowed in the EU, the UK, and other countries. We ask you to ensure that all the products in your order comply with your country’s laws.
EXOTICS CBD is not responsible for confiscation by local authorities and customs of packages containing non-compliant items. EXOTICS CBD also offers no financial compensation in such cases or in the case of a fine or financial penalty given to the person for ordering non-compliant items.
13. JURISDICTION
All obligations arising from the contractual relationship are subject to Swiss law. The place of jurisdiction for all legal disputes arising from the contractual relationship as well as its creation and effectiveness is St. Gallen in Switzerland.
EXOTICS CBD
March 04, 2024